PRIVACY POLICY

At Dark Theory, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect your information when you visit or purchase from our website.

Information We Collect

When you place an order, create an account, contact us, or interact with our website, we may collect:

• Full name
• Billing and shipping address
• Phone number
• Email address
• Order and transaction details
• Product preferences and shopping activity
• Information you voluntarily provide when contacting us

Payment information is processed through our third-party payment providers. We do not intentionally store your complete card or banking credentials.

How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm payments and orders
• Provide customer support
• Process returns, exchanges and refunds
• Send order-related notifications
• Improve our products and website
• Prevent fraud and unauthorized transactions
• Send promotional communications where permitted and where you have opted in

Cookies

Our website may use cookies and similar technologies to remember your preferences, understand website usage and improve your shopping experience.

You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Sharing Your Information

We may share necessary information with trusted service providers who help us operate our business, including:

• Payment processors
• Shipping and logistics partners
• Website and technology providers
• Customer-support services
• Analytics and marketing service providers

We do not sell your personal information as a standalone product.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your Choices

You may contact us to request information about the personal data we hold about you or to request correction of inaccurate information, subject to applicable law.

You may also unsubscribe from promotional emails at any time by using the unsubscribe option provided in those communications.